Shop policies

Last updated on May 28, 2021

 

Shipping

Processing time:

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

Secure options:

Pay with Visa  Pay with Master Card  Pay with American Express  Pay with Discover  Pay with PayPal  Buy with Apple Pay  Pay with Sofort  Pay with iDeal Accepts Etsy gift cards

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Other options:

Etsy can’t guarantee the security of these options. For details on how to pay with these methods, contact me.

Returns & exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

We don’t accept cancellations.

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, We can’t accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

We will only use your shipping and billing address, and contact information

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)